1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information
• Date of birth for age verification
• Payment information for purchases
• Preferences and interests related to our products
• Information provided when making reservations

2. How We Use Your Information

We use the collected information to:

• Process your reservations and purchases
• Send you promotional materials and newsletters (with your consent)
• Improve our services and customer experience
• Comply with legal obligations
• Protect against fraud and unauthorized transactions

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist in our operations, always under strict confidentiality agreements.

4. Marketing Communications

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly. We will continue to send transaction-related communications when necessary.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with relevant authorities

8. Contact Us

For any privacy-related questions or concerns, please contact us at:
Email: privacy@portedefer.mk
Address: [Your Physical Address]